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Optimizing the busiest Airport
eMenu became the very first digital menu restaurant service provider to install digital tabletop
menus at two new restaurant concepts of some of the busiest airports of the world. With a motive
to provide incredible in-dine restaurant experience to passengers even in an extremely busy
environment, this digital menu also carries the feature to order and pay through the device.
Reportedly, eMenu was consigned to install 60 iPad tablets in Kamron restaurant and 47 iPad
tablets at Maurijona Lounge at their respective airports. Apart from ordering and payment these
digital menus are also configured with various other sorts of features including tempting
visuals of the menu, ingredients, multi lingual facility, weather and flight status update along
with fun and recreation zones.
Every flier at busy airports comes across various challenges from check in
process to boarding of flight. In such a case, when it comes to have some food stuff at an
airport restaurant, then the service has to be swift and elegant enough to meet customer’s
expectations. However, some of the most common concerns to be encountered by airport
restaurants for their customers include-
Most of the passengers want the services of the restaurant to be quick and effective,
whereas the waiters are mostly found engaged in serving the rest of the guests. At times
this also includes errors while inputting orders received from the customers thereby
resulting in an ineffective service.
There are times when flights get delayed leaving no options for the passengers but to
wait. At such an instant, restaurants could emerge as a fun source providing redemption
against the meals.
eMenu came up as a solution factor for the concerns emerging at airport
restaurants, both for the fliers as well as for airports. Some of these include-
Dining control for users - Visiting the restaurants to order and waiting for the
meals is of course time taking. The innovative dining control allows the passengers to
place the order even if they are in waiting lounge. Apparently, ordering and paying from
the same place certainly leaves the passengers satisfied.
Ensured efficiency - eMenu avoids those long waiting queues for order placement.
Apart from these, where guests are busy making selections and ordering, the wait staff
also find it suitable to attend every visitor with convenience thus resulting in an
effective and smooth service.
The passengers whether from any corner of the world now could easily
place their order through multilingual feature of eMenu service.
Guests could stay updated with weather and flight schedules from eMenu
while taking their meals at restaurants.
The eMenu digital technology maintains a streamline for providing fast,
effective and sound services to the customers.
The airline vouchers through astounding value addition provide faster
service to the passengers of the delayed flights.
Revenue increment by 15% through upselling
along with smart food order recommendations.
Provides table turnover enhancement by 15
minutes on an average during busy hours.
Increases revenue by trending your brand or
third party advertisements
Enhances the sale of low ordered food items by
6% through tempting images and visuals.
Improved guest satisfaction through features
like games, city info, browsing and flight and weather update at any instant of